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Question authority

In sharp distinction to Thomas Mann’s “perfect brainstorm” reference transaction model I blogged about earlier, George Needham of OCLC compares initiating reference transactions in academic libraries to making the stations of the cross. So apparently today’s students view the steps of the reference interview as “question genuflection” instead of “question negotiation” in libraries as originally described by Bob Taylor?Interesting to speculate what Taylor (no mean iconcolast himself, back in the day!) might have done with his model had he chosen this other, student perspective on the reference transaction, especially back in 1968, when so many college students were not exactly in favor of the established order, either.

“Question authority” is not exactly a new slogan, after all. . . .

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