The records continuum
Here is Frank Upward’s Records Continuum model and two of his seminal papers:
Structuring the Records Continuum, Part One
Structuring the Records Continuum, Part Two
Of course, what I’m really interested in isn’t here: it’s what informs the “actor’s” decision-making that precipitates the “act” (at which point the documentation process starts in this model.) In fact, you might call the missing (non-archival) part of the model: reinventing relevance.
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Categories: theorywatch
models, records
Didn’t we see this at the KPM Symposium? I’m so glad you brought to everyone’s attention that we needed to add a document and records management component at next year’s conference. As paper turns digital I fear that records management is becoming fragmented and “assumed” and as a result, knowledge is vanishing into thin cyberspace. At least that’s true where I work. I found it interesting that at the conference there were several ideas and theories presented about how to capture knowledge, yet each one implied digital recording (either text or audio/visual), and yet all assume easy access or access at all. I kept thinking about all the “capturing” work, and then people too busy to go to the “files” or even have been told by someone else that those files exist. Somehow the human element (or lack therefor) is really scaring me.